Bugs

The Bugs module is useful if your company creates software and needs to track bugs.  A similar but alternate approach is to use the Cases module.

The only required field for a Bug is the Subject. If there are any fields that are not used by your business, we encourage you to go to the Admin Layout area ad remove them from the layout. Simplifying the CRM is one sure way to increase productivity.

On Professional and Enterprise editions, if Exchange Server Synchronization is enabled, you will see a Create Exchange Folder field. This field is user-specific and it instructs the CRM to create drop folders on Exchange Server.

Field Description
Bug Number The bug number makes it easier to refer to a specific bug.
Assigned To The user that is the owner of the record.
Priority The priority is metadata that helps organize and group bugs.
(i.e. Urgent, High, Medium, Low)
Team The team or teams that the record is a member of.
Type The type is metadata that helps organize and group bugs.
(i.e. Defect, Feature)
Create Exchange Folder Create a Microsoft Exchange Folder to allow email drops. It is a per-user setting. This is a Professional and Enterprise feature.
Source The source is metadata that helps organize and group bugs.
(i.e. Internal, Forum, Web, Inbound Email)
Status The status is metadata that helps organize and group bugs.
(i.e. New, Assigned, Closed, Pending)
Category The product category is metadata that helps organize and group bugs.
(i.e. Accounts, Activities, Bug tracker, Calendar)
Resolution The resolution is metadata that helps organize and group bugs.
(i.e. Accepted, Duplicate, Fixed, Out of date)
Found In Release
Fixed In Release
Filename
Subject The subject of the bug.
Description A description of the record.
Work Log The work log is a field that can be used to store a description of the work performed on the bug.