The Bugs module is useful if your company creates software and needs to track bugs. A similar but alternate approach is to use the Cases module.
The only required field for a Bug is the Subject. If there are any fields that are not used by your business, we encourage you to go to the Admin Layout area ad remove them from the layout. Simplifying the CRM is one sure way to increase productivity.
On Professional and Enterprise editions, if Exchange Server Synchronization is enabled, you will see a Create Exchange Folder field. This field is user-specific and it instructs the CRM to create drop folders on Exchange Server.
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