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 1/10/2017 8:58 AM
 
 Modified By Arkix  on 1/10/2017 3:41:15 PM

Hello!

I got some questions:

1. What do we need to update our version "SplendidCRMProfessional Version 8.0.5085.2212 to the new one?

2. Does the change affects to the structure that it has created for ours CRM?

3. Does the change of version have some additional price?

Thanks 

New Post
 1/10/2017 1:27 PM
 

You will need to check directly with our support staff to determine if you have a maintenance plan in place.

What do you mean by structure?  Since version 8, there have been may new SQL tables and many new modules.

In order to get an upgrade, you need to have an active maintenance plan.

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 1/10/2017 2:30 PM
 
 Modified By Arkix  on 1/12/2017 8:45:42 AM

We mean by structure, at the moment to create the custom module these created a new model in the data base. We want to know if the upgrade affects ours custom modules.

On the other hand, We want to know How much does the maintenance plan cost?

New Post
 1/10/2017 3:56 PM
 

Upgrading a site that has custom modules can take some effort.  The primary effort is on the web app side as the update will retain your new tables and related SQL objects.  On the app side, we typically recommend that you start with our new app and copy the files of your custom modules into our project.  Our support staff can help you with the migration.

As for the maintenance plan, it would be inappropriate to mention your current status on a public forum.  Please contact our support staff directly for this information.

 

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