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 4/20/2017 4:32 PM
 

My Emails shows records that are Unread and either Archived or Inbound.  It typically shows records assigned to the current user, but the settings dialog allows selection of other users.

This might help:
http://support.sugarcrm.com/Documenta...

 

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ForumForumMainstream Foru...Mainstream Foru...General Discuss...General Discuss...Inbound Email allocationInbound Email allocation