New SplendidCRM 3.0 Enterprise Edition

The release of Version 3.0 marks a milestone as it introduces the SplendidCRM Workflow Engine as a flagship feature in the new SplendidCRM Enterprise product.

A SplendidCRM workflow is a series of actions or alerts that is triggered by an event. For example, when a potential customer submits a request on your web site, you may want to alert everyone on your sales team that they have a new prospect. And, one week later, you may want to email the customer to determine if their needs were satisfied.

With Version 3.0, SplendidCRM is expanding its product line to include a Community Edition, a Full-Featured Edition, a Professional Edition and an Enterprise Edition. The Community Edition provides core CRM features to the community for free. The Full and Professional Editions add advanced CRM features, such as reporting and order management. The Enterprise Edition includes the advanced features and adds the workflow engine.

Latest release supports PostgreSQL and Mono/Linux:
SplendidCRM 2.1 is now available on the PostgreSQL database platform as well as on SUSE Linux using the Mono libraries.

"Site-based and hosted application providers need a database infrastructure with uncompromising performance, reliability and scalability," said Fred Holahan, VP of Marketing for EnterpriseDB Corporation, the leading provider of Postgres products and services. "By supporting PostgreSQL, SplendidCRM now offers its customers a CRM experience based on the world’s most advanced open source database solution."

To see this new functionality, please visit http://postgresqlmono.splendidcrm.com.

New features in 2.1 include:
In addition to the technology enhancements, the SplendidCRM query system has been optimized to focus on retrieving active fields. This optimization dramatically increases the performance of SplendidCRM when managing tables with more than 100,000 records.

• Credit Card management and processing using the popular .netCHARGE component (licensed separately) allows SplendidCRM to become your primary order-management system.
• PayPal Instant Payment Notification is now supported, thereby ensuring that sales are automatically and instantly tracked by the CRM.
• Built-in Language Support has been added for 24 languages, including English, French, Italian, German, Spanish, Japanese, Arabic, Bulgarian, Czech, Danish, Greek, Finnish, Hindi, Croatian, Korean, Norwegian, Dutch, Polish, Portuguese, Romanian, Russian, Swedish, Simplified Chinese and Traditional Chinese.
• Incorporation of AJAX into sub panels enables the list to be sorted and paginated without the full page refresh.
• PDF Generation of Invoices, Orders and Quotes is enabled via a combination of Dynamic Buttons, imported RDL reports and the Microsoft Report View.
• Dynamic Buttons further extend the data-driven foundation of SplendidCRM. By dynamically rendering the buttons, you get to add field data to the buttons. This is important because it allows you to add a Print Invoice button that references a specific report.
• Silverlight graphs replace the old flash-based graphs and allow you to customize the XAML output in the same way that you customize an ASP.NET page to produce HTML. This approach also allows you to embed more business logic into a graph.
• Regular Expression Validation of the EditViews give your users immediate feedback when they type an invalid email address or phone number
• Migration to ASP.NET themes and skins simplifies the code and makes it easier for developers to create their own themes and skins.
• Persistent System Log helps you track the overall health of the system. Administrators can view warnings and errors with sufficient information to help developers pinpoint the problem.
• User Login tracking helps administrators track the usage of the system.
• In-place migration of a SugarCRM MS SQL database dramatically reduces the effort to migrate to SplendidCRM.

New features in 2.0 include:

• Campaign Emails with bounce handling allows you to keep in touch with your customers and track the ROI of a campaign.
• Inbound email allows automatic importing of email from a POP3 account, such as Gmail, with automatic linking to existing accounts, contacts, leads or prospects.
• Advanced Searching allows the use of searching operators <, <=, >, >=, !, != and = as well as date range searching. The new operators can be used in conjunction with the boolean AND, OR and NOT operators.
• Saved Searches allows you to save and recall named searches as well as the automatic saving of your last search in each module .
• Customizable Search dialogs allows you to customize the fields you search on using the same Metadata Drive User Interface (UI) that is used to edit the DetailViews and EditViews.
• Auditing tracks changes to all fields and allows viewing of the change log.
• Database backups ensure that you will not lose your critical information.
• Scheduler allows you to schedule campaigns and backups at virtually any frequency.
• Mobile Browser support enables you to access your data anywhere including on a PocketPC, SmartPhone, iPhone or Blackberry.
• Import SugarCRM language packs allows you to import the language packs available on SugarExchange, including Right-to-Left (RTL) languages.
• Import Report Definition Language (RDL) files allows you to create reports, including invoices, using Microsoft's Report Designer.