The Emails module is used to archive or send emails. Keeping track of emails in a way that all users can access is an important strategy to ensure great customer service. An Email can use a template to ensure a consistent response to common support inquires. An Email can include a user-specific signature. Multiple recipients can be specified and each recipient will receive a separate email that is logged in the CRM. An Email is typically associated with a parent Account, Contact or Lead, but it can be related to just about any module.