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SplendidCRM is the clear and obvious choice for companies that prefer Microsoft IIS to Apache and SQL Server to MySQL. We provide all the C# and SQL source code so that the CRM can be deeply integrated into your business.

SplendidCRM is hosted on Microsoft Azure in 17 data centers across 7 regions, including US, Canada, UK, Europe, Asia, Japan and Brazil

Why Should You Select SplendidCRM?

You prefer an on-premise solution: Yes Yes No
You prefer the Microsoft technology stack: Yes No No
You prefer a Microsoft Windows / IIS solution that includes an installer: Yes No No
You prefer a Microsoft SQL Server solution and you like SQL procedures: Yes No No
You prefer a C# solution with all the source code: Yes No No
You prefer to use Microsoft Report Builder to create elaborate reports: Yes No No
You prefer built-in integration with Microsoft Exchange Server: Yes No No
You prefer built-in synchronization with HubSpot, Marketo, ConstantContact, iContact and QuickBooks: Yes No No
You prefer built-in document signing: Yes No No
You prefer built-in Office 2013/2016 integration: Yes No No
You want the lowest price per user: $40/user/month $65/user/month $150/user/month
You want the lowest 3-year Total Cost of Ownership: $720/user/3 years
$2,340/user/3 years $5,400/user/3 years

What's New

New Features to All Platforms

Document Content Searching

◾Search contents when enabled within SQL Server. Supported document types include Microsoft Office, PDF and many other popular types.


Tagging is a popular way to categorize records across modules. Any user can create a tag and associate it with a record. Tags can be searched per module and globally.

Role-based Layout Views

Administrators can now define the views to be used based on the primary role of the user.

Automatic Currency Conversion

Support for the cloud service currencylayer allows currency conversions for 168 currencies to be up-to-date.

Zip Code Lookup

Built-in database of US zip codes with lookup and auto-complete.

Updated Libraries

The old MIME engine has been replaced with new open-source MailKit library. Updated CKEditor to support latest browsers.

New SplendidCRM Ultimate Edition

Azure Software Deployment

Virtual Machine, SQL Database and DNS Name creation along with software deployment.

Enterprise Features

Business Process Management

Business Process Management is fast becoming a required feature in a CRM. This new feature is a combination of a web-based BPMN diagram editor and the Microsoft Windows Workflow Foundation 4.5 Flowchart activity, the result being an incredibly powerful engine that is relatively easy to implement

New Professional and Enterprise Features

Email Handling using Native APIs

Office 365 API, MS Exchange Server API and GMail API can all be used instead of SMTP and IMAP.

Active Directory Authentication

Active Directory Federation Services (ADFS) 4.0 and Azure Active Directory can be used for authentication.

Team Hierarchy

The parent-child relationship of teams can be used to control visibility of records.

Document Signing

Acquire signature and embed into PDF for Quote, Order, Invoice or Contract.

Outlook Addin for Office 2013/2016

Quick lookup of all records relating to sender. Works in Outlook Web App and Outlook Windows client.


Synchronization with popular 3rd-party Email Marketing and Automation services including HubSpot®, Marketo®, ConstantContact® and iContact®.


A new chat system that provides a quick way to communicate regarding related items. We are using the ASP.NET SignalR for live updates when messages are posted.

Mobile Client Native Application

The new Mobile Client provides a fast and efficient way to access the CRM. The new client uses the mobile views for simplified layouts and provides a quick way to chat.

Data De-duplication

Duplicate records are checked as a record is saved, with the ability to ignore the duplicate warning.


ASP.NET SignalR is a library that allows real-time bi-directional communications between web browser and web server.

Twilio® Integration

Text Messaging is a new activity that users can perform across the CRM. The Twilio service allows the users to send and receive SMS messages in real-time.

Enhanced Twitter® Integration

Tweets can now be sent directly from the CRM and they can be imported and archived in the CRM.


Deleted records can be searched and undeleted in the admin panel.

HTML5 Calendar

New calendar clearly displays events across many hours.

Recurring Calls and Meetings

Events can be set to recurring daily, weekly, monthly or yearly.


Popup reminders and email reminders are now supported for calls and meetings.

Updated HTML5 Offline Client

Updates include major performance enhancements, relationship panels and multi-panel layouts.