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ForumForumMainstream Foru...Mainstream Foru...BugsBugsDuplicate a case is using the same case number as the originalDuplicate a case is using the same case number as the original
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 10/2/2017 1:15 PM
 

using SplendidCRM Community Version 11.0.6160.39097

When we duplicate a case, the new case has the same number as the original case...

Is there a setting to have a new case # each time we duplicate a case?

Thanks

Pascal 

New Post
 10/3/2017 1:10 AM
 

The case number needs to be cleared when loading the edit view.

if ( !Sql.IsEmptyGuid(ViewState["DuplicateID"]) )
{
new DynamicControl(this, "CASE_NUMBER").Text = String.Empty;
}

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ForumForumMainstream Foru...Mainstream Foru...BugsBugsDuplicate a case is using the same case number as the originalDuplicate a case is using the same case number as the original