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GNU Affero General Public License
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Compare SplendidCRM vs SugarCRM
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SplendidCRM Profesional
SugarCRM Professional
SplendidCRM Enterprise
SugarCRM Enterprise
Live price / user / month
$25
(month-to-month)
$40
(year contract)
$40
(month-to-month)
$65
(year contract)
On-Premise price / user
$300 perpetual
$480 / year
$480 perpetual
$780 / year
On-Premise 3 yr TCO / user
(including maintenance)
$450
$1,440
$720
$2,340
Sales
Accounts
x
x
x
x
Activities Management
x
x
x
x
Contacts
x
x
x
x
Leads
x
x
x
x
Opportunities
x
x
x
x
Tasks
x
x
x
x
Document Management
x
x
x
x
Business-to-Business (B2B) mode
x
x
x
x
Business-to-Consumer (B2C) mode
x
x
x
x
Contracts
x
x
x
x
Product Catalog
x
x
x
x
Quotes
x
x
x
x
Orders
x
x
x
x
Invoices
x
x
x
x
Payments
x
x
Credit Cards
x
x
PayTrace® Credit Card Processing
x
x
PayPal® Credit Card Processing
x
PayPal® Payment Notifications
x
Monthly Billing
x
Marketing
Campaigns
x
x
x
x
Email Marketing
x
x
x
x
Mail-Merge
x
x
x
x
Web-to-Lead Capture
x
x
x
x
Twilio® Send SMS Messages
x
3rd party
x
3rd party
Twilio® Track SMS Messages
x
3rd party
x
3rd party
Twitter® Send Tweets
x
x
x
x
Twitter® Track Tweets
x
x
x
x
Dynamic Target Lists
x
Support
Bug Tracking
x
x
x
x
Cases
x
x
x
x
Project Management
x
x
x
x
Call Center
x
x
x
x
Asterisk® PBX Integration
x
3rd party
x
3rd party
Surveys
x
x
Customer Portal
x
x
Forums & Threads
x
x
Reports
Reporting
x
x
x
x
Standard Reports
x
x
x
x
Report Dashlets
x
x
x
x
Report Rules Engine
x
x
HTML5 Charting
x
x
HTML5 Chart Dashlets
x
x
Silverlight® 3 Charts
x
x
ReportBuilder 3.0 Integration
x
Mobile
Smartphone Browser
x
x
x
x
Mobile-specific Layouts
x
x
x
x
HTML5 Offline Client
x
x
Windows Offline Client
x
x
iPhone App
x
x
Android App
x
x
BlackBery App
x
International
Multi-Languages
x
x
x
x
Multi-Currency
x
x
x
x
Date/Time Localization
x
x
x
x
Time Zone Localization
x
x
x
x
Administration
Layout Editor
x
x
x
x
Button Editor
x
x
x
x
Custom Fields
x
x
x
x
Image Fields
x
x
x
x
Undelete
x
x
Business Rules Engine
x
SugarLogic
x
SugarLogic
Workflow
x
x
x
Workflow Calculations
x
x
x
Business Process Management
x
Process Author
Amazon S3 & FPS
x
Security
Role Management
x
x
x
x
facebook® Authentication
x
x
Password Security
x
x
x
x
Admin Delegation
x
x
Team Management
x
x
x
x
Dynamic Teams
x
x
x
Field Level Security
x
x
Integration
Microsoft Outlook® Plug-in
x
x
x
x
Microsoft Word® Plug-in
x
x
x
x
Microsoft Excel® Plug-in
x
x
Chrome® Browser Extensions
x
x
Firefox® Browser Extension
x
x
Safari® Browser Extension
x
x
Opera® Browser Extension
x
x
Synchronization & Data Import
facebook® Import Friends
x
x
LinkedIn® Import Connections
x
x
Twitter® Import Followers
x
x
Twitter® Import Tweets
x
x
Salesforce.com® Import
x
x
x
x
Intuit QuickBooks® Import Customers
x
3rd party
x
3rd party
ACT!® 6 Import
x
x
Microsoft Exchange Server®
2007/2010 Synchronization
x
3rd party
x
3rd party
Google® Apps Synchronization
x
x
x
x
Apple® iCloud Synchronization
x
x
x
x
Intuit QuickBooks®
Synchronization
x
3rd party
x
3rd party
Productivity
Advanced Search
x
x
x
x
Shared Calendar
x
x
x
x
Dashboard
x
x
x
x
Dashlets
x
x
x
x
Quick Create
x
x
x
x
AutoComplete
x
x
x
x
Reminders
x
x
x
x
Rules Wizard
x
x
ASP.NET SignalR
(real-time communications)
x
x
Extensibility
App Source Code
C#
PHP
C#
PHP
SQL Source Code
x
x
x
x
SOAP API
x
x
x
x
REST API
x
x
x
x
Module Builder
x
x
x
x
Windows Certification