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SplendidCRM Profesional
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SugarCRM Professional
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SplendidCRM Enterprise
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SugarCRM Enterprise
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Live price / user / month |
$25 (month-to-month) |
$40 (year contract) |
$40 (month-to-month) |
$65 (year contract) |
On-Premise price / user |
$300 perpetual |
$480 / year |
$480 perpetual |
$780 / year |
On-Premise 3 yr TCO / user (including maintenance) |
$450 |
$1,440 |
$720 |
$2,340 |
Sales |
Accounts |
x |
x |
x |
x |
Activities Management |
x |
x |
x |
x |
Contacts |
x |
x |
x |
x |
Leads |
x |
x |
x |
x |
Opportunities |
x |
x |
x |
x |
Tasks |
x |
x |
x |
x |
Document Management |
x |
x |
x |
x |
Business-to-Business (B2B) mode |
x |
x |
x |
x |
Business-to-Consumer (B2C) mode |
x |
x |
x |
x |
Contracts |
x |
x |
x |
x |
Product Catalog |
x |
x |
x |
x |
Quotes |
x |
x |
x |
x |
Orders |
x |
x |
x |
x |
Invoices |
x |
x |
x |
x |
Payments |
x |
|
x |
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Credit Cards |
x |
|
x |
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PayTrace® Credit Card Processing |
x |
|
x |
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PayPal® Credit Card Processing |
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|
x |
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PayPal® Payment Notifications |
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|
x |
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Monthly Billing |
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|
x |
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Marketing |
Campaigns |
x |
x |
x |
x |
Email Marketing |
x |
x |
x |
x |
Mail-Merge |
x |
x |
x |
x |
Web-to-Lead Capture |
x |
x |
x |
x |
Twilio® Send SMS Messages |
x |
3rd party |
x |
3rd party |
Twilio® Track SMS Messages |
x |
3rd party |
x |
3rd party |
Twitter® Send Tweets |
x |
x |
x |
x |
Twitter® Track Tweets |
x |
x |
x |
x |
Dynamic Target Lists |
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|
x |
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Support |
Bug Tracking |
x |
x |
x |
x |
Cases |
x |
x |
x |
x |
Project Management |
x |
x |
x |
x |
Call Center |
x |
x |
x |
x |
Asterisk® PBX Integration |
x |
3rd party |
x |
3rd party |
Surveys |
x |
|
x |
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Customer Portal |
|
|
x |
x |
Forums & Threads |
x |
|
x |
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Reports |
Reporting |
x |
x |
x |
x |
Standard Reports |
x |
x |
x |
x |
Report Dashlets |
x |
x |
x |
x |
Report Rules Engine |
x |
|
x |
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HTML5 Charting |
x |
|
x |
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HTML5 Chart Dashlets |
x |
|
x |
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Silverlight® 3 Charts |
x |
|
x |
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ReportBuilder 3.0 Integration |
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|
x |
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Mobile |
Smartphone Browser |
x |
x |
x |
x |
Mobile-specific Layouts |
x |
x |
x |
x |
HTML5 Offline Client |
x |
|
x |
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Windows Offline Client |
|
|
x |
x |
iPhone App |
|
x |
|
x |
Android App |
|
x |
|
x |
BlackBery App |
|
|
|
x |
International |
Multi-Languages |
x |
x |
x |
x |
Multi-Currency |
x |
x |
x |
x |
Date/Time Localization |
x |
x |
x |
x |
Time Zone Localization |
x |
x |
x |
x |
Administration |
Layout Editor |
x |
x |
x |
x |
Button Editor |
x |
x |
x |
x |
Custom Fields |
x |
x |
x |
x |
Image Fields |
x |
x |
x |
x |
Undelete |
x |
|
x |
|
Business Rules Engine |
x |
SugarLogic |
x |
SugarLogic |
Workflow |
|
x |
x |
x |
Workflow Calculations |
|
x |
x |
x |
Business Process Management |
|
|
x |
Process Author |
Amazon S3 & FPS |
|
|
|
x |
Security |
Role Management |
x |
x |
x |
x |
facebook® Authentication |
x |
|
x |
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Password Security |
x |
x |
x |
x |
Admin Delegation |
x |
|
x |
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Team Management |
x |
x |
x |
x |
Dynamic Teams |
|
x |
x |
x |
Field Level Security |
|
|
x |
x |
Integration |
Microsoft Outlook® Plug-in |
x |
x |
x |
x |
Microsoft Word® Plug-in |
x |
x |
x |
x |
Microsoft Excel® Plug-in |
|
x |
|
x |
Chrome® Browser Extensions |
x |
|
x |
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Firefox® Browser Extension |
x |
|
x |
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Safari® Browser Extension |
x |
|
x |
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Opera® Browser Extension |
x |
|
x |
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Synchronization & Data Import |
facebook® Import Friends |
x |
|
x |
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LinkedIn® Import Connections |
x |
|
x |
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Twitter® Import Followers |
x |
|
x |
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Twitter® Import Tweets |
x |
|
x |
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Salesforce.com® Import |
x |
x |
x |
x |
Intuit QuickBooks® Import Customers |
x |
3rd party |
x |
3rd party |
ACT!® 6 Import |
x |
|
x |
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Microsoft Exchange Server® 2007/2010 Synchronization |
x |
3rd party |
x |
3rd party |
Google® Apps Synchronization |
x |
x |
x |
x |
Apple® iCloud Synchronization |
x |
x |
x |
x |
Intuit QuickBooks® Synchronization |
x |
3rd party |
x |
3rd party |
Productivity |
Advanced Search |
x |
x |
x |
x |
Shared Calendar |
x |
x |
x |
x |
Dashboard |
x |
x |
x |
x |
Dashlets |
x |
x |
x |
x |
Quick Create |
x |
x |
x |
x |
AutoComplete |
x |
x |
x |
x |
Reminders |
x |
x |
x |
x |
Rules Wizard |
x |
|
x |
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ASP.NET SignalR (real-time communications) |
x |
|
x |
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Extensibility |
App Source Code |
C# |
PHP |
C# |
PHP |
SQL Source Code |
x |
x |
x |
x |
SOAP API |
x |
x |
x |
x |
REST API |
x |
x |
x |
x |
Module Builder |
x |
x |
x |
x |
Windows Certification |
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