Installation Training Videos

SplendidCRM Installation

The SplendidCRM installation program will install all prerequisites necessary to run the application. These prerequisites include .NET 3.5 SP1, SQL Server and IIS. SplendidCRM can be installed on Windows XP, Windows Vista, Windows 7,Windows Server 2003 and Windows Server 2008. Make sure to use the x86 installer on 32-bit systems and the x64 installer on 64-bit systems.

Time: 9:33 Editions: All

Offline Client Installation

The SplendidCRM Offline Client is useful when you have users that travel and need access to the CRM data, even when access to the server is not available.

The SplendidCRM Offline Client installation is nearly identical to the other editions of SplendidCRM. Make sure to use the x86 installer on 32-bit systems and the x64 installer on 64-bit systems.



Time: 10:45
Editions: Enterprise

Outlook Plug-In Installation

When installing the Outlook Plug-in, it is important that you install the correct edition for the correct platform.There is one SplendidCRM installer for Outlook 2003, one SplendidCRM installer for Outlook 2007 and two SplendidCRM installers for Outlook 2010.

With Outlook 2010, make sure to use the 32-bit installer if you are using the 32-bit edition of Outlook 2010and use the 64-bit installer if you are using the 64-bit edition of Outlook 2010.



Time: 4:26
Editions: Professional and Enterprise

Word Plug-In Installation

When installing the Word Plug-in, it is important that you install the correct edition for the correct platform.There is one SplendidCRM installer for Word 2007 and two SplendidCRM installers for Word 2010.

With Word 2010, make sure to use the 32-bit installer if you are using the 32-bit edition of Word 2010and use the 64-bit installer if you are using the 64-bit edition of Word 2010.



Time: 4:06
Editions: Professional and Enterprise

Browser Extensions Installation

We created the Browser Extensions as alternatives to the SplendidCRM Plug-in for Outlook.The goal was to make it easy to archive Gmail messages to the CRM using an extension to the web browser.This video was created to demonstrate how easy it is to install the browser extensions for Chrome, Firefox, Safari and Opera.



Time: 2:26
Editions: Professional and Enterprise